Hands typing at a desk looking at the Preflight website on her laptop

Preflight

Preflight, a SaaS startup in software testing automation, wanted to revolutionise testing by making it accessible through AI. However, their messaging was overly technical and only targeted engineers. They needed a brand overhaul to appeal to a wider tech audience, including marketers and decision-makers.

Objectives

  • Reposition Preflight to appeal to a broader tech audience, not just engineers.
  • Simplify complex product messaging to communicate its value clearly and engagingly.
  • Create a bold, memorable brand identity that stands out in the competitive SaaS market.
  • Develop a cohesive narrative that integrates seamlessly across all marketing channels.

The Challenge

Preflight's product-focused, highly technical messaging limited its reach to just engineers and technical specialists. The brand struggled to convey its value to a broader audience, including those not directly involved in software testing but still influential in purchasing decisions.

What We Discovered

During our collaboration with Preflight, we identified key challenges:

  • Overly Technical Focus: The messaging was too complex, limiting appeal only to its core engineering audience.
  • Narrow Audience Reach: The brand lacked a narrative that could engage a broader range of tech professionals.
  • Visual Identity Disconnect: The existing brand visuals did not align with the need for a modern, fresh, and bold identity.
  • Weak Market Positioning: Without a strong, differentiated narrative, Preflight blended in with other tech-heavy competitors.

The Idea

Reinvent Preflight’s brand by:

  • Simplifying the Message: Shift from a product-centric to a benefits-centric narrative focusing on speed, ease, and AI-driven efficiency.
  • Crafting a Bold Visual Identity: Develop a visual style that embodies speed and agility, distinct from typical SaaS aesthetics.
  • Creating a Cohesive Brand Narrative: “Move at the Speed of Preflight” became the core narrative, emphasising rapid, easy software testing.

The Execution

The vision of Preflight's rebrand

Brand Narrative Development:
We overhauled the brand narrative to focus on the benefits rather than the complexities of the product. Messaging like "Move at the Speed of Preflight" and "We Innovate, You Automate" highlighted ease, speed, and innovation.

Visual Identity Revamp:
Partnering with Halo Lab, we created a modern, dynamic logo and identity system that visually communicated movement and speed. The new logo featured a swooping "P," symbolising the path of a plane, aligning with the brand’s narrative of speed and progress.

Marketing Asset Overhaul:
From the website and pitch deck to all marketing materials, every asset was redesigned to reflect the new brand strategy. The design used bold colours, clean layouts, and impactful copy to stand out and convey the new brand positioning.

Integrated Marketing Strategy:
We aligned all marketing channels with the new brand narrative, from digital ads to email marketing and content marketing strategies. This ensured consistent storytelling across all touchpoints, enhancing brand recall and engagement.

Visual identity of the Preflight rebrand

The Results

Clear Market Differentiation:
The new narrative and visual identity positioned Preflight distinctively in a crowded market, appealing to a broader tech audience while maintaining its core technical credibility.

Broader Audience Engagement:
The refreshed branding and messaging attracted interest beyond the engineering niche, engaging marketers, product managers, and tech decision-makers.

Foundation for Future Growth:
Although Preflight was acquired before launching the new brand, the groundwork laid out set the stage for a scalable and versatile brand that could pivot as needed.

Conclusion

Our work with Preflight transformed its market positioning from a narrow, technical focus to a broader, more accessible narrative that could resonate across the tech industry. By reimagining its brand identity and messaging, we set Preflight up to stand out and thrive, simplifying its story while amplifying its impact.

Industry

Tech

Project level

Brand Strategy

Year completed

2023
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